Reference

Privacy Policy for your sttakig account

We set out what we collect when you create an account, use UPI, Paytm or PhonePe, or send a support message.

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sttakig Privacy Policy for your sttakig account
REQUEST ROUTES

How to reach our privacy team

If you want to ask how your data is used, send the request through the in-account message form or the email address listed on this page.

Email Us Send privacy requests, correction queries or deletion requests from the email address tied to…
In-account Message If you still access your account, send the request from the message form inside…
Postal Details For formal requests, use the postal details shown on the contact page.
RECORD CARE

Data handling, cookies and account safety

We handle privacy in layers: collect only what the account needs, restrict staff access, and log changes so we can trace who did what and when.

Data Use

We use account, device and transaction data to verify activity, stop misuse and keep records aligned with your instructions. Access is limited to staff who need it for that task.

Cookie Control

Cookies remember session state, language choice and safety settings. You can change browser settings at any time, but some parts of the page may not load correctly if cookies are blocked.

Account Security

Keep your password private, use a device you control and check your statement after each deposit or withdrawal. If something looks wrong, contact support straight away so we can check the account trail.

Retention

We keep records only as long as needed for settlement, dispute handling, misuse checks and legal duties. After that period, the data is removed or masked so it cannot be tied back easily.

Change Requests

To ask for correction, access or deletion, send the account email, the change you want and any proof we request. We process the request where local law permits and where retention duties allow it.

Contact Path

Privacy queries go to the same support channel used for account issues, which helps us match the request to the right record and keep the history complete. We reply with the next step after verification.

Privacy questions for Indian accounts

These questions cover the data we keep, why we keep it and how you can ask for changes. If you send a request, we may need to confirm the account email or other record details before we act. Where access or eligibility is discussed, it depends on local law and is available where local law permits. That keeps the process clear and tied to your own account record.

We keep the account details you give us, device and browser signals, transaction logs and support messages. That lets us verify activity, settle requests and keep the record aligned with your account history.

Payment records help us confirm deposits, withdrawals and any correction request tied to the wallet. We keep them only for settlement, dispute handling and legal duties, then remove or mask them when the retention window ends.

Yes, you can ask for access, correction or deletion by using the registered email or the in-account message form. We check identity first and respond where local law permits and retention rules allow it.

Cookies remember session state, language choice and safety settings. If you block them, some pages may not hold your login or save preferences, but the main policy text stays readable.

Send the account email, the change you want and any proof we ask for. We then check the record, update what local law permits and confirm the result through the same channel.

Use the contact path on this page or the message form inside your account. That keeps the request tied to the right record, which helps us answer faster and avoids misrouting.

We keep records only for the period needed to verify transactions, settle complaints and meet legal duties. When that period ends, we delete or mask the data unless a separate rule says otherwise.

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